SQUAREAT - Frequently asked questions

Own a stake in SQUAREAT. Invest now at wefunder.com

Updated on April 27, 2021

Squareat Privacy Policy

Your privacy is very important to SQUAREAT, LLC (“Squareat”, “we” or “us”). We want to be clear and transparent about what personal information we collect, how we use that information, your rights and the choices you have regarding our use of it. We want our users (collectively or individually, “Users” or “you”) to be as comfortable as possible visiting our Website at www.squareat.com, our related online platforms, and mobile applications (collectively or individually,  the “Site”). Our Site is dedicated to providing high quality, gourmet meals delivered to your door as well as related products and services (collectively or individually, the “Order” or “Service”) to our users.

Please read this Privacy Policy (“Policy”) carefully before using our Site.  By using the Site or our Services, you acknowledge that you have read and agree to the Privacy Policy. Unless otherwise defined in this Policy, terms used in this Policy have the same meanings as in our Terms of Use, accessible here

Table of Contents:

  1. Changes to this Policy
  2. The Personal information we collect
  3. Purposes of personal information collection
  4. Sharing of your personal information
  5. Your choices
  6. Other sites and services
  7. Security measures and Retention
  8. International data transfer
  9. Children’s Privacy

  1. CHANGES TO THIS POLICY

This Policy was posted and is effective as of April 27, 2021. However, we may change, update and/or amend this Policy from time to time without notification. We will post any change/update to this Policy here. Changes are effective when they are posted and by continuing using our Site you agree to the terms of the Policy on this webpage. Accordingly, please refer back to this Policy on a regular basis.

  1. THE PERSONAL INFORMATION WE COLLECT

We collect information about you when you use our Site. The types of information we collect depends on the Services and features you use on the Site. Certain Services require collection of certain personal information to be performed.

  1. Information You Provide To Us.

You may use our Site without providing any personal information. However, in order to access certain Services, such as our recurring delivery Service, you must first complete certain steps to become a registered user or subscriber which requires you to provide personal information. If you do not provide us with such information, or if you ask us to delete that information, you may no longer be able to access or use certain Site features. The personal information you may provide to us through the Site include:

  • Contact Information: such as first and last name, e-mail address (required to register and maintain your User Account with us, or to receive e-mails from us), zip code (to check if we offer our Services in your area; and validate your Subscription), physical mailing address (to receive our delivery), telephone number (optional).

  • User Account information: such as your username and password to set up and maintain your User Account with us; your interests and preferences (such as your dietary preferences and/or restrictions) as well as other information about you such as your age, gender or weights in order to personalize your profile on our Site.
  • Communications: such as information you share with us when you correspond with us, whether in writing or via telephone, or anything you choose to post on our Site. Where applicable, please always use care before posting anything on our Site as it may become publicly viewable, and do not post personal information about you or others.
  • Transactional Information: such as your order history, information we or our Third Party Payment Processor(s) (i.e., Stripe) require in order to process your payment for your Order and Subscription including order details, billing and delivery addresses, payment information (type of payment card (i.e., Apple Card, Visa or Mastercard), credit or debit card numbers, name on card, card security codes (i.e., CVV), expiration dates). For your security, please note that we do not maintain your full credit or debit card numbers. We use the Service of Third Party Payment Processor(s) (i.e., Stripe) to receives your payments for our Subscriptions and Services. Our Third Party Payment Processor are expected to implement standard industry security measures. Please read their Privacy Policy on their websites or when they are presented to you.
  • Other Information you Share with Us: We collect additional content and information that you voluntarily provide us, such as content you may submit when you contact us via the Site, by e-mail, when you interact with or mention us on third party social media sites, or when you request technical or customer support. If you contact us by email, phone, chat or text, we may keep a record of your contact information and the correspondence, in compliance with these Policy.

  1. Information We Collect Automatically
  • Log Information: When you visit the Site, our servers automatically record certain log file information, such as your Internet Protocol ("IP") address, operating system, browser type and language, referring URLs, access times, pages viewed, links clicked and other information about your interactions with the Site.
  • Mobile Device Information: We collect information about the mobile device you use to access or use the Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information. 
  • Activity information: We may store information about your use of the Service, such as website pages visited, date and time of your visit, transactions you initiate, and emails you receive, open, and click.
  • Location Information: When you use the Site, we may collect general location information (such as general location inferred from an IP address).
  • Cookies and Device/Usage Information: We and our third-party service providers, which include ad networks and analytics companies such as Facebook or Google, may use cookies, web beacons, and other tracking technologies to collect information about the computers or devices (including mobile devices) you use to access the Site. As described further below, we may collect and analyze information including but not limited to (a) browser type; (b) ISP or operating system; (c) domain name; (d) access time; (e) referring or exit pages; (f) page views; (g) IP address; (h) unique device identifiers (e.g., IDFA or Android ID); and (i) the type of device that you use. We may also track when and how frequently you access or use the Site, including how you engage with or navigate our website or mobile application. We use this information (including the information collected by our third-party service providers) for analytics (including to determine which portions of the Site are used most frequently and what our users like/do not like), to assist in determining relevant advertising, to evaluate the success of our advertising campaigns, and as otherwise described in this Policy.
  1. Information We Collect From Other Platform
  • Social Media and Other Content Platforms: When you “like” or “follow” us or login to our Site through Facebook, Instagram, Twitter or other social media platforms, we may collect some information from you including your username, name, e-mail address, browsing information, and any comments or content you post relevant to us. We may also collect your information if you sign up for a promotion provided by SQUAREAT or submit information to us through social media sites.
  1.  WHY DO WE COLLECT YOUR PERSONAL INFORMATION

We use your information for business and commercial purposes, as describe in this Section below:

  1. To Deliver Your Order and Meet Your Expectations

We may use your personal information to provide, operate and improve the Service and our Site; to establish, maintain and manage your User Account; enable you to order, pay for, and have delivered your Order; communicate with you about our Services, including to provide customer support; respond to your comments, questions, and requests; facilitate your log-in to the Site via other platforms (such as Facebook or Instagram); provide, improve, and operate our Services and the Site, including their security (such as by remembering devices from which you have previously logged in, sending you security codes); send you  communications, including confirmations, updates, technical notices, security alerts and support and administrative messages; and carry out any other purpose for which the personal information was collected, as disclosed to you in this Policy or at the time of the collection.

  1. For Marketing

We, or other entities on our behalf, may use your personal information to market our Services to you and understand who uses our Site and how it is used. When, we do, you will have the opportunity to opt-out of our marketing e-mails by clicking “unsubscribe” (which will not affect the transmission of our transactional or support emails to you). We -and other entities- may use your personal information to advertise our Services to you across other websites or platforms.


Interest-based advertising (sometimes called “online behavioral advertising”) uses information collected from your online behavior across multiple websites that you visit, or across multiple devices you may use, in order to predict your preferences and show you ads that are most likely to be of interest to you. Like many companies, we are using tracking tools (including cookies and pixels) in an effort to provide you with relevant content and offers that may be useful to you, we may partner with third-party companies to display content, offers or advertising that is tailored to your interests based on how you browse and interact online. These third-party companies use information and technologies such as browser type, hardware or software information, cookies, session ID, time or date, click-stream information or static IP addresses. We may provide your personal information to third-party companies that display purchase-based or interest-based ads. In addition, others (advertisers and ad networks, ad serving companies, or other service providers) may infer user interests or purchase history based on interactions with, or clicks on, personalized ads or content. You can learn more about interest-based advertising, and navigate to options that will allow you to exercise your rights to opt-out of online behavioral advertising, by visiting the Digital Advertising Alliance.

 “Do Not Track” (“DNT”) signals can be set in some web browsers, expressing a privacy preference to opt out of tracking by websites and other online services over time and across websites. Currently, there is no universal standard for DNT signals, or for recognizing all of them. Our Website does not respond to DNT signals or other mechanisms with similar intent (Please also refer to Section 5 of this Policy for more details).

  1. For Compliance And Protection

To comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, comply with a civil, criminal, or regulatory inquiry, investigation, or summons by appropriate authorities;  or requests from government authorities; protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); enforce the terms and conditions that govern the Services; and prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

  1. For Analytics; De-Identified or Aggregate Information for

When you access the Site, our servers automatically record information that your browser sends whenever you visit a website.  Aggregate information helps us to know which pages are the most and least popular and see how visitors move around the Site. These information are aggregated and therefore anonymous. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. This information is not linked to personal information unless you are an active customer, or have otherwise provided such information to us. Third parties may also use tracking technologies such as web beacons, images, scripts and cookies to track information in the aggregate on our Site for analytics purposes. SQUAREAT does not control these third-party technologies and their use is governed by the privacy policies of third parties using such technologies. For more information about third-party advertising networks and similar entities that use these technologies, see www.aboutads.info/consumers, and to opt-out of such ad networks’ and services’ advertising practices, go to www.aboutads.info/choices. .

  1. SHARING OF YOUR PERSONAL INFORMATION

We do not sale your information. We may share your personal information with the following parties and as otherwise described in this Policy or at the time of collection:

  • Internally: With our employees, vendors, consultants, and other service providers who need access to such information to carry out work or perform services on our behalf, such as fulfill your order or assist in communication with you.
  • Affiliates: Our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Policy.
  • Service providers: Unaffiliated companies and individuals that provide services on our behalf or help us operate the Site or our Services (such as Order delivery, payment processing, analytics, email delivery, hosting, marketing, and database management services). Third parties may only use your personal information as authorized under the terms of written contracts, protective of your personal information, we execute with them.
  • Partners: We may sometimes share your personal information with partners or enable partners to collect information directly via our Site, including when you have indicated your interest in certain products or services they offer.
  • Sale Of Business: In connection with, or during negotiations of, any merger, acquisition, sale of assets or any business, other change of control transaction or financing; between any future parent, subsidiary, and/or affiliated company (including, in connection with a bankruptcy or similar proceedings).
  • Analytic and Advertising partners: to serve advertisements on our behalf across the internet, including Ads on such Partners’ online media platforms, and to provide analytics services. These entities may use cookies in the same way we do, to among other things, track and analyze data, determine the popularity of certain content, deliver advertising and content targeted to your interests, to potential users, and better understand your online activity.
  • Public Forum/Social Media platforms: Where you authorize us to share your information with them (such as when you use options to access the Site by logging into the third party platform). Please know that when you chose to make your profile or other personal information available to them through the Site, such as when you provide comments, reviews, survey responses, or other content. We do not control how other users or third parties use any personal information that you make available to such users or the public. Always be careful when disclosing any information in public posting areas. Such information posted publicly can be cached, copied, screen captured or stored elsewhere by others (e.g., search engines) before you have a chance to edit or remove it. We are not responsible for the use by others of the information that you disclose in public posting areas (please also refer to Section 6 below)
  • Law and Legal Compliance: We may be required to disclose such information in response to subpoenas, court orders, requests from law-enforcement officials, government authorities or private parties, when we believe in good faith that it is necessary or appropriate for the compliance and operations purposes described above and if we are otherwise required to disclose such information by law.
  • Professional Advisors: Professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
  1. YOUR CHOICES

You have the following choices with respect to your personal information:

  1. Access or Update Your Information

At all times, you may update or edit your account information by accessing your account page at https://www.squareat.com emailing privacy@squareat.com. You may also deactivate your account pursuant to the Terms and Conditions. We may retain relevant information related to your account when permitted by law or for legitimate business purposes.

  1. Opt-Out Of Communications

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at privacy@squareat.com. 

  1. Cookies

Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Site may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website at http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.

  1. Advertising 

Disclosure of your information for third party marketing. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email stating your request to privacy@squareat.com.

You may opt-out of receiving targeted online advertising on websites through members of the Network Advertising Initiative at http://www.networkadvertising.org/choices or the Digital Advertising Alliance at http://www.aboutads.info/choices. You may opt out of receiving targeted advertising in mobile apps through participating members of the Digital Advertising Alliance in the AppChoices mobile app, available at https://www.youradchoices.com/appchoices. Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms linked above. In addition, your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for targeted online advertising purposes. If you choose to opt out of targeted online advertisements, you will still see advertisements online but they may be less relevant to you. Not all companies participate in these opt-out programs, so even after opting out through them, you may still receive some cookies and interest-based from other companies.

We currently do not recognize or respond to browser initiated DNT or similar signals. To find out more about DNT, please visit 
http://www.allaboutdnt.com.

  1. Social Media Platforms

If you choose to connect to the Site through your social media account or another third party platform, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third party platform, that choice will not apply to information that we have already received from that third party.

  1. OTHER WEBSITES AND SERVICES

The Site may link to third-party websites owned and operated by companies non-affiliated to SQUAREAT, such as to relevant online resources, our partners’ websites, payment processors, and other third-party websites. These links are not an endorsement of, or representation that we are affiliated with, any third party. We are not responsible for the privacy practices or content of such other websites. If you have any questions about how these other websites use your information, you should review their policies and contact them directly. We are not responsible for the actions of third parties. Other websites and online services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and online services you use.

  1. SECURITY MEASURES AND RETENTION

We take reasonable measures and use various safeguards to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction, both during transmission and once we receive it. However, no method of transmission over the internet or via mobile device, or method of electronic storage, is 100% secure. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to or from us over the Internet. In particular, email sent to or from SQUAREAT may not be secure, and you should therefore take special care in deciding what information you send to us via email. Any information that you provide to us is done so entirely at your own risk. 

Please note that we only store and retain personal information for no longer than necessary for our business and commercial purposes (described in Section 3 above) and in accordance with our legal and regulatory compliance obligations, and legitimate business interests.

  1. INTERNATIONAL TRANSFERS

Please remember that our Services are not available outside the United States. Nor is the Site intentionally directed at individuals outside the United States.

The Site is owned and operated by SQUAREAT, LLC from the State of Florida, in Miami Beach, in the United States. Personal information will be accessible to us, our affiliates, vendors, and suppliers, there, and in other countries to which we may transfer data in the course of our business operations (subject to the disclosure practices described in the Policy). If you visit our Site or otherwise communicate with us from outside the United States it will necessarily result in the transfer of data across international boundaries. By doing so, you consent to collection, storage, and processing of your personal information in any State in the United States, and in any country to which we may transfer your data in the course of our business operations, which may have different (including lesser) data protection standards than does your country of residence.

  1. CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under 18. Our sites and online services are not intended for use by children under 18 years of age. If you become aware that a child has provided us with personal information without parental consent, please contact us at privacy@squareat.com. If we become aware that a child under 18 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child's account.

If you are 16 or older, and have not reached your jurisdiction’s age of majority (such that you are able to enter a contract), you should only use the Service with permission from your parent(s) or guardian(s).

Contact Us

SQUAREAT, LLC, is a Limited Liability Company incorporated in the State of Florida with its principal office at: 749 Washington avenue, 33139 Miami Beach Fl

If you have any questions about these Policy, please direct all correspondence to privacy@Squareat.com